BY DIGITHATBuilders, plumbers & home services
website roadmap.
Do you do the work I need, and can I trust you with my home?
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THE MAIN JOB
Receive a suitable quote request
A useful visitor journey
- 01
Match the problem to a service
- 02
Check the service area and project fit
- 03
See comparable work and credentials
- 04
Send a short project enquiry
- 05
Arrange a discussion or site visit
Your starting page plan
- Home: main services and who they suit
- Services: scope, exclusions and indicative process
- Project stories: problem, work and result
- About: people, credentials and approach
- Quote request: location, job outline and next steps
Build these first
- Real project photos with permission
- Service-area and project-size guidance
- A short quote form and a working telephone link
- Explanation of site visits and estimates
- Clear expected response times
Add later, if useful
- Secure photo attachments with size and privacy controls
- Project-status updates for customers
Measure what matters
- Qualified quote enquiries
- Enquiries becoming site visits
- Quotes accepted and reasons for mismatch
A trap to avoid
Do not make visitors complete a long specification before first contact. State when an estimate requires inspection.
This guide suggests a starting structure; it does not guarantee enquiries, sales or search rankings. Adapt it to your customers, capacity and budget.